As authorized dealers for Denago EV and Venom EV golf carts, we are proud to offer comprehensive manufacturer warranty coverage to ensure your complete satisfaction. Below is an overview of the warranty coverage for both brands:
Denago EV Warranty Coverage:
- LiFePO4 Battery : 8 Years (Full Replacement*)
- Aluminum chassis : Lifetime
- All Other Parts and Components : 2 Years
*Please refer to manufacturer website for complete warranty information. Warranty labor is not covered for Denago EV products. Denago-EV-Warranty-Terms-and-Conditions-V3-1.pdf (denagoev.com)
Venom EV Warranty Coverage:
- All Other Parts and Components : 3 Years limited
- Lithium battery : 5 years to 8 years
- Specific electronics : 1 year limited warranty
*Please refer to manufacturer website for complete warranty information. WARRANTY INFO | Venom Ev Carts (venom-ev.com)
Warranty Claim Process:
- Contact Us: To initiate a warranty claim, please contact our service department via phone or email. Provide your cart’s VIN (Vehicle Identification Number) and a description of the issue.
- Assessment: We will arrange for an inspection of your golf cart. Depending on the issue, this may involve bringing your cart to our service center or scheduling a technician visit.
- Repair or Replacement: If the issue is covered under warranty, we will repair or replace the defective parts at no cost to you. We will handle all necessary logistics.
Exclusions and Conditions
Please note that our warranty does not cover:
- Routine Maintenance: Regular maintenance tasks such as tire rotations, brake adjustments, and battery care.
- Damage from Misuse: Damage resulting from improper use, accidents, or neglect.
- Modifications: Any alterations or modifications not authorized by the manufacturer.
- Consumables: Items such as light bulbs, wiper blades, and other consumables are not covered.
For further information or assistance, please do not hesitate to contact us. We are here to ensure that you enjoy the best experience with your golf cart.
